Banquet Server

About the job

Banquet Servers play an essential role in creating memorable experiences for hotel guests and event attendees by delivering exceptional, professional, and attentive service. Banquet Servers are responsible for assisting with event setup, serving food and beverages, maintaining clean and organized banquet areas, and completing post-event cleanup. The ideal candidate is friendly, energetic, dependable, and customer-focused, with a positive attitude and a genuine commitment to guest satisfaction. Candidates must be able to work effectively as part of a team, adapt to a fast-paced environment, and maintain a professional demeanor throughout each event.

What you need

• Set up banquet rooms and event spaces according to event specifications, including arranging tables, chairs, linens, table settings, and service stations.
• Ensure banquet areas are clean, organized, and ready before guests arrive.
• Welcome guests and provide courteous, attentive, and professional service throughout the event.
• Serve appetizers, plated meals, buffet selections, and other food items according to the event's service style.
• Deliver food from the kitchen to the banquet area promptly and efficiently.
• Carry serving trays safely while maintaining proper service standards.
• Serve alcoholic and non-alcoholic beverages and replenish drinks as needed, in accordance with applicable laws and venue policies.
• Assist with food and beverage preparation and service setup as directed by the banquet supervisor.
• Respond to guest requests promptly and communicate any concerns or special requirements to the supervisor.
• Maintain cleanliness and organization throughout the event, including clearing used dishes, glassware, and utensils.
• Coordinate with kitchen staff, bartenders, banquet captains, and other team members to ensure smooth service.
• Assist with post-event cleanup, including removing table settings, clearing banquet areas, storing equipment, and returning the room to its required condition.
• Follow all food safety, sanitation, workplace safety, and service procedures.
• Perform other duties as assigned by the banquet supervisor or management.
• Previous serving, banquet, catering, or hospitality experience preferred; one year of serving experience is a plus but not required.
• High school diploma or equivalent preferred.
• Must meet the minimum legal age requirements for assigned duties, including alcohol service where applicable.
• Excellent customer service and communication skills.
• Friendly, professional, and positive attitude.
• Ability to work effectively as part of a team in a fast-paced environment.
• Ability to follow instructions, prioritize tasks, and maintain attention to detail.
• Reliable transportation to and from the assigned work location preferred.
• Flexible availability for weekdays, evenings, weekends, and holidays, depending on event requirements.
• Ability to stand and walk for several hours at a time.
• Ability to carry serving trays safely and efficiently.
• Ability to lift and carry items weighing up to 30 pounds.
• Ability to bend, reach, carry dishes, and move banquet equipment as needed.
• Ability to work in a busy environment while maintaining professional service standards.