- Schedule
- Morning (8am–4pm)
- Job type
- Full-time
- Location
- Orlando, FL
- Openings
- 4
- Pay
- Pay discussed at screening
- Employer
- Arrow Facility Management
About the job
We are seeking a dependable, hardworking, and detail-oriented Hotel Houseman to support the housekeeping department and help maintain the cleanliness, organization, and overall appearance of the hotel. The Hotel Houseman plays an essential role in ensuring that guest rooms, hallways, public areas, and housekeeping storage spaces remain clean, properly stocked, and ready for daily operations. This position works closely with room attendants, housekeeping supervisors, and other hotel team members to ensure guests enjoy a clean, comfortable, and welcoming environment. The ideal candidate is proactive, organized, physically capable of performing assigned duties, and committed to maintaining high standards of cleanliness, safety, and guest satisfaction. The ideal candidate takes pride in maintaining a clean and organized environment, understands the importance of supporting the housekeeping team, and is willing to take initiative to ensure the hotel's standards are consistently met. This is an excellent opportunity for someone looking to begin or advance a career in the hospitality industry.
What you need
- Assist room attendants with daily housekeeping tasks as directed by the housekeeping supervisor.
- Deliver clean linens, towels, toiletries, and other housekeeping supplies to designated floors and storage closets.
- Collect and transport soiled linens and towels to the laundry area.
- Restock housekeeping carts and linen closets to ensure supplies are readily available.
- Assist with stripping beds, removing used linens, and removing trash from guest rooms when needed.
- Deliver requested items to guest rooms, including extra towels, pillows, blankets, rollaway beds, and cribs.
- Assist with deep-cleaning projects and special housekeeping assignments as directed.
- Maintain clean, organized, and properly stocked housekeeping storage areas.
- Clean and maintain hotel hallways, elevators, stairwells, lobbies, public restrooms, and other assigned areas.
- Sweep, mop, vacuum, and spot-clean floors and carpets as needed.
- Dust and polish furniture, fixtures, mirrors, glass surfaces, and other designated areas.
- Empty trash receptacles and transport waste to the designated disposal areas.
- Maintain the cleanliness and organization of laundry rooms, housekeeping closets, and back-of-house areas.
- Assist with cleaning meeting rooms, banquet areas, and other shared spaces when required.
- Ensure assigned areas remain clean, presentable, and free of debris and safety hazards throughout the shift.
- Respond promptly and courteously to guest requests for additional supplies and other housekeeping-related items.
- Maintain a friendly, professional demeanor when interacting with guests and hotel staff.
- Communicate effectively with room attendants, supervisors, and other departments.
- Report maintenance issues, damaged equipment, lost items, and unsafe conditions to the appropriate supervisor.
- Follow hotel policies, procedures, brand standards, and established housekeeping guidelines.
- Complete assigned tasks within the required timeframes and assist other team members when necessary.
- Follow all established safety procedures when handling cleaning products, equipment, linens, and waste.
- Use cleaning equipment properly and report damaged or malfunctioning equipment.
- Maintain organized storage areas and ensure supplies are handled and stored appropriately.
- Follow proper lifting and handling techniques when moving linens, furniture, and housekeeping equipment.
- Protect guest privacy and always respect hotel property.
- Previous hotel housekeeping or houseman experience is preferred but not required.
- Ability to follow instructions and complete assigned tasks efficiently.
- Strong attention to detail and commitment to cleanliness.
- Good communication and teamwork skills.
- Dependable, punctual, and able to work in a fast-paced environment.
- Ability to work independently and prioritize daily responsibilities.
- Professional attitude and a commitment to excellent guest service.
- Ability to stand, walk, bend, push carts, and perform repetitive physical tasks throughout the shift.
- Ability to lift and carry housekeeping supplies and equipment in accordance with the property's physical requirements and applicable safety procedures.
- Availability to work weekends, holidays, and varying shifts as required by hotel operations.